Workplace investigation services in Michigan

At Clearheaded, we know that handling workplace complaints or conflicts can feel overwhelming. If you’re a small business owner in Michigan or anywhere in the USA, and you’ve found yourself Googling “how to handle an employee complaint,” you’re not alone. We’re here to provide straightforward workplace investigation services that protect your business, build trust with your team, and keep you compliant without the chaos.

What is workplace investigation?

A workplace investigation is a structured process for addressing employee complaints, conflicts, or potential violations of workplace policies. The purpose is not to assign blame but to ensure fairness, compliance, and a safe, productive environment. Investigations help protect your business from legal risk and show employees that their concerns are taken seriously.

Most common workplace investigation challenges

  • Harassment and discrimination complaints – situations that require sensitivity and compliance with state and federal laws.
  • Employee conflicts – disputes between colleagues or supervisors that disrupt productivity.
  • Policy violations – breaches of internal handbooks, codes of conduct, or company procedures.
  • Misconduct or theft – allegations that can damage culture and finances if left unresolved.
  • Performance or discipline concerns – issues where clarity and documentation are essential.

How do I know if I need a workplace investigation?

  • Do employees bring up complaints you don’t know how to handle?
  • Are you worried about what might happen if you don’t address an issue?
  • Have you noticed conflicts escalating or affecting workplace culture?
  • Do you want to reduce the risk of lawsuits or fines from compliance gaps?

If you answered yes to any of these, it’s time to consider a formal workplace investigation.

How we handle workplace investigations in Michigan

At Clearheaded, our approach to investigations balances professionalism, confidentiality, and clarity:

  1. Confidentiality first – We create a safe and secure process.
  2. Clear structure – Every investigation follows defined steps to avoid confusion.
  3. Impartial process – Neutral and objective, whether handled internally or externally.
  4. Accurate documentation – Thorough records of interviews, timelines, and findings.
  5. Transparent outcomes – We provide a final report with clear recommendations and next steps.

What topics can we address during a workplace investigation?


  • Employee complaints
  • Harassment and discrimination claims
  • Misconduct and theft
  • Policy breaches
  • Workplace disputes and conflicts

Ready to get started

Initial Consultation – We start with a conversation to understand your biggest HR challenges, compliance concerns, and business goals.

Needs Assessment – We take a deep dive into your current HR policies, hiring practices, and risk areas to identify gaps and opportunities for improvement.

Proposal & Plan – You’ll receive a customized HR compliance strategy that outlines exactly what needs to be done to protect your business and streamline your processes.

Follow-Up Meeting – We review the proposal together, answer your questions, and refine the plan to fit your business needs.

Contract & Next Steps – Once everything is aligned, we finalize the contract and get to work implementing the solutions that will keep your business  running smoothly.

Workplace investigation specialists in Michigan and across the USA

I’m Danette Durón-Willner, founder of Clearheaded. With over 25 years of experience in HR, labor and employment law, and compliance, I’ve seen how unresolved workplace issues can escalate into costly mistakes. My team and I specialize in helping small business owners like you handle investigations with professionalism, compassion, and expertise  so you can focus on growing your business with confidence.

Tips & resources for managing workplace investigations

  • Document everything – Keep accurate, written records.
  • Act quickly – Don’t delay; timing matters.
  • Create a safe reporting culture – Make sure employees feel comfortable speaking up.
  • Communicate clearly – Share results and next steps transparently.

Hi, I’m Danette Durón-Willner 

Your trusted partner and HR pro, who is also a labor and employment expert.


If it involves hiring, compliance, workplace conflicts, or anything in between, trust me—I’ve seen it, solved it, and made it simpler for business owners like you.

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FAQ

How long does a workplace investigation take?

The timeline can vary depending on the complexity of the case, the number of employees involved, and how quickly interviews can be scheduled. On average, most small business investigations are resolved within 2–6 weeks. At Clearheaded, we balance efficiency with thoroughness to ensure that nothing important is overlooked.

Who should conduct the investigation?

Ideally, the investigation should be carried out by a neutral party with HR and compliance expertise. An internal manager who is too close to the situation may not be impartial. That’s why many small businesses rely on third-party professionals like Clearheaded to guarantee fairness, minimize bias, and ensure compliance with employment laws.

Are workplace investigations confidential?

Yes. Confidentiality is one of the cornerstones of a credible investigation. We limit the sharing of details to only those who need to know, protecting both the employee who raised the concern and the individuals involved. This approach helps maintain trust while safeguarding your company from potential retaliation claims.

What happens after the investigation is complete?

Once the process is finished, you will receive a comprehensive report outlining the facts, findings, and clear recommendations for next steps. Depending on the results, this could involve updating policies, retraining managers, taking corrective action, or closing the matter. We also provide guidance on how to communicate the outcome appropriately to prevent further disruption.

What are the risks of not conducting an investigation?

Ignoring or mishandling employee complaints can expose your business to significant risks. These include costly lawsuits, fines, and penalties, but also internal damage such as low morale, higher turnover, and a loss of trust within your team. A prompt, professional investigation is not only a legal safeguard but also an investment in a healthier workplace culture.